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We provide a range of leading CRM Solutions that provide you with
the right tools for the job: |
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GoldMine® Enterprise Edition |
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GoldMine Enterprise is the latest Customer Relationship Management solution from FrontRange Solutions.
Designed with innovative technology GoldMine Enterprise provides greater configurability and flexibility when managing your Customers. With an inclusive Dashboard and Analytics program GoldMine Enterprise provides easy access to customer information when you want it and how you want it.
GoldMine Enterprize provides Relationship Management, Sales Management, Marketing Automation and Customer Support in one complete, integrated application. |
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Key Features |
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Relationship Management
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Manage relationships the way you naturally organize your business, by account, household, distributors or other specially defined category-go beyond generic customer or contact categories |
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Centralize information in one repository-integrate third-party "data silos," Finance or Accounting departments, order management systems, back-end ERP, and more |
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Gain a 360 degree view of your customer or other relationship data-data from any system and any source, exposed for use or integrated robustly-you decide |
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Sales Management |
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Opportunity Management |
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Real-time visibility into all your sales activities, including product and services information and revenue details |
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Built-in Sales Methodology support keeps processes consistent and sales cycles on track |
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Easy-to-use interface helps you manage all information surrounding sales opportunities |
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Forecast Mangement |
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Forecast tools enable sales users to better predict, manage, and analyze their pipeline |
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Ensures sales users stay focused on reaching their sales quotas |
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Forecast dashboards allow management to view, analyze and manage forecast figures, properly and accurately |
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Quoting |
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Integrated Quoting Tool automates what previously were common failure points in the sales process |
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Guaranteed consistency of customer information, products, pricing, and cross-selling offers |
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Flexible approval processes allow you to standardize quotes and manage exceptions |
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Marketing Automation |
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Campaign Management |
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Create and manage campaigns easily |
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Create test campaigns and run trials. Predict and quantify campaign ROI |
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Fine-tune campaigns, as they roll out, using real-time data |
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Lead Management |
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Distribute leads to the right person automatically using configurable business rules |
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Adjust and optimize your management in real-time-rank, qualify, reassign, and more |
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Use extensible business logic to maximize the value of your lead analysis |
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Customer Support |
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Consistent, real-time answers via email, telephone, Web and all other access points |
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Access to full customer case history, including data pulled from sources across the organization |
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Customer support Best Practices and opportunities to streamline processes increase productivity |
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